Shipping policy
SHIPPING POLICY
Delivery Times
Once shipped, your order is delivered within an estimated timeframe of 5 business days.
These delivery times may vary slightly depending on the destination and during peak periods (holidays, promotions, exceptional events).
Shipping Areas
We currently deliver to mainland France and across Europe.
For any international shipping request outside these areas, please contact us before placing your order.
Shipping Costs
Shipping is free within France.
For international orders, shipping costs are calculated and displayed at checkout.
Order Tracking
As soon as your order is shipped, a confirmation email will be sent to you including a tracking number, allowing you to monitor your parcel in real time.
Delivery Issues
If your package arrives damaged or if you notice any issue upon delivery, please contact us within 48 hours, providing photos so we can offer a quick and appropriate solution.
Contact
For any questions regarding shipping or delivery, you can contact us via our contact form or by email.
We are committed to responding as quickly as possible.